Handy to know

Frequently Asked Questions

We have collated all the questions we are often asked and popped the answers here.

Can I bring my dog?

Yes, we welcome our four-legged furry friends, yet we ask that they remain on a lead at all times and aren’t allowed into the play area.

 

How long will I be there?

The Museum can take anything from half an hour to visit, through to a few hours if you use interactives and participate in activities. You can easily spend all day here if you choose to visit the whole park.

Where does my admission money go?

All monies raised via admission, retail sales, events, walking tours and donations go directly to Greenfield Valley Trust which is a charity. The Trust’s responsibilities as a charity are: ‘To promote the restoration, improvement and permanent preservation of land and buildings of historic, industrial, environmental and agricultural interest for the benefit of the public.’

Does Basingwerk Abbey belong to you?

The Trust is not responsible for Basingwerk Abbey (which is the responsibility of Cadw, the Welsh Government’s historic environment service) or for St Winefride’s Well (which is the responsibility of the Diocese of Wrexham).

Is there WiFi available?

Yes, once you enter the Museum site you can log into our guest access.

Do you have changing facilities onsite?

Yes, there are baby changing facilities as well as a Changing Spaces, accessible to all without paying admission.

Parking

There are 3 main car parks for Greenfield Valley Heritage Park: Coast – A548 / Bagillt Road, Parys Mine – Greenfield Road and Bryn Celyn – Greenfield Road. You can also park in the Tesco car park at the top of the Valley for 3 hrs.

All car parks are currently FREE with no time limits.

Height barriers of 1.98m/6ft 6 on Coast and Bryn Celyn car parks and 2.28m/7ft 6 on Parys Mine car park.

Designated disabled bays in all car parks.

Got a question?

We’d love to help

If you have a query that has not been answered in these FAQs, feel free to get in touch using the form.

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